Modern sellers are overburdened with processes, information, tools, and repetitive tasks, which makes it difficult to stay productive, efficient, and meet customer expectations. But, this can be different. Companies that invest in modern, cloud-based CRM sales software are differentiating themselves from the competition and gaining and winning more sales deals. Microsoft Dynamics 365 Sales is a perfect solution for companies that already use Microsoft 365. It helps sellers gain deeper insights, access customers and all customers’ related data in one system, and streamline the sales process, so they can concentrate more on leads that matter. In this blog, we’ve put together 5 key benefits of Microsoft Dynamics 365 Sales, that will connect your processes, customer data, and tools in the Microsoft Cloud.
Efficient Sales Processes
Increase the productivity of your sales team by automating your company’s sales processes. Microsoft Dynamics 365 supports your sales by mapping standardised processes as workflows and controlling them automatically. You shorten your sales cycles through less administration and more active sales times and at the same time increase your sales opportunities.
Scalable CRM Platform
Whether it is a group-wide CRM system or a departmental solution – with the basis of Microsoft Dynamics 365 Sales you are flexible at all times. Depending on your needs, the solution can be gradually introduced and expanded in releases. Thanks to the cloud architecture, the scope of the Dynamics 365 solution with regard to licenses and applications can be adapted to your company’s growth at any time.
The CRM solutions from Microsoft Dynamics 365 offer a user-friendly and intuitive user interface to enable you to work quickly and productively in your company. Microsoft’s look-and-feel and integration with Outlook and other office products ensure high user acceptance and quick usability – regardless of the operating system, platform, and end device.
All Customer Processes in One System
The Dynamics 365 CRM solutions – customer service, marketing, and sales – support you optimally in the complete mapping of the customer life cycle and thus offer a holistic solution platform. The customer journey from lead generation to marketing, sales processes, and customer service can be presented here in a comprehensible manner. In this way, you can find all contact points with your customers and the resulting data in one system.
Fully Integrated Power BI Solution
Increase the effectiveness of your employees by providing you with insights from your company. The full Power BI integration enables the display of created dashboards and reports. With the connection of services for artificial intelligence and machine learning, this tool completes the extensive possibilities that you have with Dynamics 365 and saves you from having to switch between the systems.
Book a consultation with Aspira today to see how your organisation can benefit from Dynamics 365.